5 Major Benefits of Using a Bug Tracking System

July 4th, 2017

Any issue in design, requirement, specifications and coding that cause incorrect results is called a bug. In a software development life cycle, tracking bugs is one of the most important steps and without which the entire process would be incomplete. Bug tracking is important for every product to maintain quality, to save time and money. Selecting a right bug tracking tool can help you improve software quality assurance.
Now let’s see the major benefits that a bug tracking system provides:

Deliver High Quality Product

A bug tracking system assures that detected bugs are fixed. It helps to remove flaws in the product by controlling the work of each team member. The system can track problems and analyse efforts taken by team members to fix a bug or an issue. This results in delivering efficient product on-time within a given budget.

Improve Return on Investment (ROI) by Reducing the Cost of Development

A bug tracking system can prioritize bugs and assign issues. This helps to spot repetitive problems and concentrate on important issues. The development team will be able to focus on high priority bugs rather than wasting time on smaller issues. This improves team’s productivity and reduces cost of development.

Better Communication, Teamwork and Connectivity

A bug tracking system provides better communication through chat interfaces and email notifications. This reduces the communication gap and informs the right person to test or fix bugs on time. The centralized data system provides access to real-time data that helps in attempting new bugs, exploring application and preparing clear reports.

Detect Issues Earlier and Understand Defect Trends

The most obvious advantage is that it allows companies to keep a record of the bug issues that are detected, who fixed them, and how long it took to fix a particular issue. A bug tracking system detects bugs in the formal testing phase. This helps to create a bug-free data in the production stage.
This system provides dependable metrics that can be referred in future to know the type of defects previously reported. The team can relate bugs to change codes, tests and other data that can be used for analysis of defect trends.

Better Service and Customer Satisfaction

A bug tracking system allows end users to report issues and bugs directly on their applications. Common issues can be analysed and solved through product modifications. Most of the tools are designed in such a way that you can use it easily without any special training.
It provides automated response to end users. They get updates and status of development through alerts.
This also provides better and relevant service to customers by allowing feedbacks and suggestions.
A good bug tracking system results in happy and satisfied customers. Less or no bugs leads customer to use the product efficiently, they find products more reliable, trustworthy and even may recommend it to others.

Conclusion
A bug tracking system is relevant to find, fix bugs and other related issues to reduce cost of development and save time. If a defect management system is used right, then you understand your work atmosphere better, thus improving overall efficiency.
By using this, a company can manage resources in a better way and offer solutions much faster. Bug tracking can be used in each and every stage of the development process, thus helping developers to be content and more productive. This needs to be done rigorously and if you are not using it, then probably your development efforts can go in vain.